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After reviewing several providers, we chose Drishti because of their cutting-edge technology. A very good call center solution like Drishti yields high RoI and can be one of the performance drivers of call center operations. Ameyo is so user friendly that we can manage it without any IT personnel, and if we ever have issues, Drishti highly responsive support is accessible immediately.
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| Medz Kapunan |
| Managing Director |
| Pacific Prime, Philippines |
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| Values |
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Customer comes first
“A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work. He is the purpose of it.
He is not an outsider in our business. He is part of it.
We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
- Mahatma Gandhi
We agree and abide by it! Everything we make is for the customer, and the customer has many choices. If we can't excite him, we won't last. Therefore it is imperative to reach & understand the customer, develop relations with him, and create solutions that add significant value to him.
Be a Leader
“Do not follow where the path may lead. Go instead where there is no path and leave a trail.”
- Ralph Waldo Emerson
Every Drishtian strives to be a leader in his/her chosen field. Our leadership starts with getting an in-depth understanding in a particular area, becoming a driving force for achieving targets and succeeding as a team, exceeding expectations in the quality of delivery, or taking new initiatives that create value for the company and the customer.
Innovate
“It is always safe to assume, not that the old way is wrong, but that there may be a better way.”
- Henry F. Harrower
The core of our technology platform has been established on this very principal. Innovations in Drishti derive a better way of managing and processing customer interactions for our clients. We have dared to think beyond what the traditional communication systems offered and feel proud to have carved a niche for ourselves.
'Own' what you do
“The landscape belongs to the people who see it all the time.”
- Le Roi Jones
Ownership spells excitement for every Drishtian. We believe that anything that we do is our baby. We ensure that it is done in the best possible manner. We take responsibility for the same and readily share the outcome - good or bad.
Grow Together
“Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work.”
- Vince Lombardi
Drishti believes in performing and growing as a team to achieve its vision. For us, helping others and taking help from others (when required) to ensure common success is a way of life. Being a well-synchronized team, we place trust in the capabilities of our peers and strive to earn their trust too.
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