DACX™ Unicontact SysDoc

DACX™, SysDoc is a package of tools which proactively monitors and reports the status of all external components and services. These components and services range from hardware being used and the VoIP/TDM Providers.

DACX™ Unicontact VoDoc

DACX™ Unicontact VooDoc is a revolutionary tool to give real time update on the quality of the services provided by the VoIP/Minute Providers. It shows a detailed graphical description of the statistical variables.

DACX™ Unicontact TDMDoc

DACX™ Unicontact TDMDoc is a tool which monitors the quality of the TDM service providers. The statistical variables are updated at real-time leaving no chance with the client.

DACX™ Unicontact HWDoc

DACX™ Unicontact Unicontact HWDoc is a proactive tool which, keeps a check on the running hardware system and reports any malfunction with the correct source. This helps in effective troubleshooting. Most importantly this tool blends with the Disaster Management Plan of the organization.