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Our Esteemed Clients
 
We combine deep industry and functional expertise, leading technology practices, and an advanced global delivery model, to help our clients transform their highest value business processes. Our new client process was in its pilot phase and required the technology infrastructure to be up in 2 days. Drishti’s team took the challenge and delivered a full-featured inbound solution with built-in multi-level redundancy to power this process without a blip. With a smart technology like Ameyo, we could meet the pre-defined KPIs from initial stages itself.
Dhaval Kumar Gat
Group CEO
Transgenez Solutions & Engineering Pvt. Ltd.
 
 
 

Overview

Customer expectations from the delivered service levels are constantly changing. The main challenge for enterprises lies in developing innovative strategies for customer loyalty and retention. There is an increase in the profitability outcome expectations which has led to a continued push towards technology adoption. Drishti has focussed towards developing a solution that addresses business specific requirements across different industry verticals. Drishti's solution offerings are ideally suited for contact centers of different types and sizes in accordance with their individual service speciality areas including helpdesk support, telemarketing and other customer interactions based services.

With a unified approach towards offering state of the art capabilities for inbound, outbound and blended processes across industries Drishti provides the right technology for the right use. Drishti's solutions are tailor-made to provide capabilities to run business processes such as customer support, telemarketing & sales, collections, marketing research, order management, booking & ticketing for Contact Centers as well as Enterprises. With its rich feature-set and innovative technology, the solutions delivered ensure higher revenues, along with superior customer interactions.

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We wish to be the pioneers in providing end-to-end solutions and services in the outsourcing domain. Drishti shares our philosophy of providing next-generation technologies to emerging companies paving the way for their structured growth. Our association with it would enable us to offer innovative and cost-effective communications technologies to the emerging Bangladesh Call Center industry and add value to the economy.
Reazuddin Mosharaf
CEO
OneCall
 
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