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Our Esteemed Clients
 
Your support and assistance all year has been welcomed, extremely appreciated and I would like to take this opportunity to thank you all for that support. When companies combine their talents and support one and other in this way, almost invariably both will benefit from the success of each other.
Barrie
CEO
Origin
 
 
 

Overview

Customer expectations from the delivered service levels are constantly changing. The main challenge for enterprises lies in developing innovative strategies for customer loyalty and retention. There is an increase in the profitability outcome expectations which has led to a continued push towards technology adoption. Drishti has focussed towards developing a solution that addresses business specific requirements across different industry verticals. Drishti's solution offerings are ideally suited for contact centers of different types and sizes in accordance with their individual service speciality areas including helpdesk support, telemarketing and other customer interactions based services.

With a unified approach towards offering state of the art capabilities for inbound, outbound and blended processes across industries Drishti provides the right technology for the right use. Drishti's solutions are tailor-made to provide capabilities to run business processes such as customer support, telemarketing & sales, collections, marketing research, order management, booking & ticketing for Contact Centers as well as Enterprises. With its rich feature-set and innovative technology, the solutions delivered ensure higher revenues, along with superior customer interactions.

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There is an immense need for service providers to deliver value-added services in a way that manages communication needs, yet maintains proper margins and meets required customer service levels. In order to compete effectively, they must offer products and services to their customers in an integrated fashion. Being in the same domain of ICT, delivering connectivity technology, we value our alliance with Drishti, heading to our unified goal of customer service.
Aveek Roy
VP-South Asia
Patton
 
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