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We combine deep industry and functional expertise, leading technology practices, and an advanced global delivery model, to help our clients transform their highest value business processes. Our new client process was in its pilot phase and required the technology infrastructure to be up in 2 days. Drishti’s team took the challenge and delivered a full-featured inbound solution with built-in multi-level redundancy to power this process without a blip. With a smart technology like Ameyo, we could meet the pre-defined KPIs from initial stages itself.
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| Dhaval Kumar Gat |
| Group CEO |
| Transgenez Solutions & Engineering Pvt. Ltd. |
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| Overview |
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We offer a host of professional services to our customers in order to cater to their specific business requirements. Since we work on a highly flexible and adaptive technology platform (Ameyo), we can encompass changes and rapidly develop new features and enhancements. With advances in communication technologies, businesses need flexible and adaptive communications solution with multiple media support and multiple third party integrations. Drishti's professional services cater to such customizations, integrations and enhancements and highly competitive prices. Drishti's highly responsive Engineering team has already implemented various customizations for hundreds of processes deftly and quickly. These customizations have benefited businesses by improving productivity, reducing operational overheads and increasing automation - all impacting the bottom line while eliminating redundant costs. Moreover, Drishti's DaSH (Ameyo 24x7 Support Helpdesk) constantly strives to offer prompt support services to our customers. DaSH offers quick resolution to its customers' requests and queries via a robust DTS (Digital Ticketing System) that provides a holistic view and easy management of the submitted requests.
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