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Customer Experience is of utmost importance in our business. We required a technology solution that could deliver good customer experience and help us attain our goal. We chose Drishti due to their competence and the way they moved to have in-depth understanding of our specific business requirements. The speed of execution from their end was superb. We are glad to have chosen Drishti.
Anuragi Raman
Sr. Vice President (Business Process Excellence & IT)
Motilal Oswal Securities Ltd.
 
 
 

Resources

Gain insight on contact center practices and technologies from the following resources. Go through the case studies to see how Drishti addresses the complex requirements of contact centers or download white papers for detailed information on contact center processes and technologies. Tech papers give an insight to the Ameyo Platform from a developer's perspective and analyze various application development aspects.

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In the past, call center owners in Indonesia had to look for multiple vendors to build a complete Customer Interaction Management System, which brought in a lot of complexity and hassles in terms of managing, running and owning a system. dministrators had to manage multiple PBX and Voice Logger boxes.
Mr. Tommy Gautama
Managing Director
Concent Solutions
 
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