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Customer Experience is of utmost importance in our business. We required a technology solution that could deliver good customer experience and help us attain our goal. We chose Drishti due to their competence and the way they moved to have in-depth understanding of our specific business requirements. The speed of execution from their end was superb. We are glad to have chosen Drishti.
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| Anuragi Raman |
| Sr. Vice President (Business Process Excellence & IT) |
| Motilal Oswal Securities Ltd. |
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| Overview |
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Drishti’s products empower enterprises to increase the efficiency of customer-facing business processes while fostering communications within the enterprise networks. Next-generation offerings from Drishti give its customers an edge over the competition.
Drishti provides communications solutions for contact centers and enterprises of different types and sizes. The innovative and adaptive technology platform Ameyo offers redundancy, multi-tenancy, extensibility and rapid development of new features for faster turn-around time. Solutions based on Ameyo platform are comprehensive yet flexible to meet the ever-evolving requirements of Contact Centers and Enterprises. They are ideal solution for any kind of Contact Center or Enterprise irrespective of size, technology (TDM or VoIP), nature of operations, or workforce distribution. (To know more about Ameyo click here.)
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Drishti creates communications applications for Contact Centers as well as Enterprises. There are different packages – Ameyo (Expert, Professional, Standard, Lite) for Contact Centers as per their requirement. Apart from the designed packages, Drishti offers customizations, integrations and other enhancements as per the business requirements. For Enterprises, Drishti offers a comprehensive communications suite as well as stand alone applications.
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Today's contact centers any other customer facing business needs applications that add value to their service delivery besides enhancing the end productivity. Our intention is to create a symbiotic relationship where the end-users get to understand the benefits they can derive from quality CIM solutions like Ameyo. With a technology partner like Drishti, we aim at exploring this need to the fullest, and providing businesses in this geography with advanced, all-in-one communications solutions. Under this alliance businesses who are looking to implement ICT solutions in various forms can procure Drishti's flagship product AMEYO and its complete management through Servisnet.
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| Serdar Toros |
| General Manager |
| Servisnet |
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