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We stress on customer retention as a defining point for business growth. For this, we needed a solution that could ensure highest quality customer interactions. Ameyo provided us the necessary technology support and intelligently mapped to our client processes.
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| Girish Singh |
| National IT Head |
| Magus Customer Dialog |
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| Overview |
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Drishti’s products empower enterprises to increase the efficiency of customer-facing business processes while fostering communications within the enterprise networks. Next-generation offerings from Drishti give its customers an edge over the competition.
Drishti provides communications solutions for contact centers and enterprises of different types and sizes. The innovative and adaptive technology platform Ameyo offers redundancy, multi-tenancy, extensibility and rapid development of new features for faster turn-around time. Solutions based on Ameyo platform are comprehensive yet flexible to meet the ever-evolving requirements of Contact Centers and Enterprises. They are ideal solution for any kind of Contact Center or Enterprise irrespective of size, technology (TDM or VoIP), nature of operations, or workforce distribution. (To know more about Ameyo click here.)
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Drishti creates communications applications for Contact Centers as well as Enterprises. There are different packages – Ameyo (Expert, Professional, Standard, Lite) for Contact Centers as per their requirement. Apart from the designed packages, Drishti offers customizations, integrations and other enhancements as per the business requirements. For Enterprises, Drishti offers a comprehensive communications suite as well as stand alone applications.
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