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Our Esteemed Clients
 
We combine deep industry and functional expertise, leading technology practices, and an advanced global delivery model, to help our clients transform their highest value business processes. Our new client process was in its pilot phase and required the technology infrastructure to be up in 2 days. Drishti’s team took the challenge and delivered a full-featured inbound solution with built-in multi-level redundancy to power this process without a blip. With a smart technology like Ameyo, we could meet the pre-defined KPIs from initial stages itself.
Dhaval Kumar Gat
Group CEO
Transgenez Solutions & Engineering Pvt. Ltd.
 
 
 

Overview

Drishti’s products empower enterprises to increase the efficiency of customer-facing business processes while fostering communications within the enterprise networks. Next-generation offerings from Drishti give its customers an edge over the competition.

Drishti provides communications solutions for contact centers and enterprises of different types and sizes. The innovative and adaptive technology platform Ameyo offers redundancy, multi-tenancy, extensibility and rapid development of new features for faster turn-around time. Solutions based on Ameyo platform are comprehensive yet flexible to meet the ever-evolving requirements of Contact Centers and Enterprises. They are ideal solution for any kind of Contact Center or Enterprise irrespective of size, technology (TDM or VoIP), nature of operations, or workforce distribution. (To know more about Ameyo click here.)

drishti communications solutions

Drishti creates communications applications for Contact Centers as well as Enterprises. There are different packages – Ameyo (Expert, Professional, Standard, Lite) for Contact Centers as per their requirement. Apart from the designed packages, Drishti offers customizations, integrations and other enhancements as per the business requirements. For Enterprises, Drishti offers a comprehensive communications suite as well as stand alone applications.
 

 

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In the past, call center owners in Indonesia had to look for multiple vendors to build a complete Customer Interaction Management System, which brought in a lot of complexity and hassles in terms of managing, running and owning a system. dministrators had to manage multiple PBX and Voice Logger boxes.
Mr. Tommy Gautama
Managing Director
Concent Solutions
 
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