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Drishti-Soft felicitated as IT & ITES Business of the Year at Small Business Awards 2010
Drishti-Soft Solutions wins in the IT and ITES Business of the Year Category of Small Business Awards 2010 presented by Franchise India and Ernst & Young in association with Zee Business.
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Quick Heal Technologies chooses Ameyo IPCC as the solution powering their customer interaction centers
Drishti's IP-based contact center suite Ameyo IPCC becomes the technology support for multiple customer interaction centers of Quick Heal Technologies.
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Drishti-Soft launches Ameyosuite.com - a brand new product website
Ameyo IPCC - the multi-award winning IP-based call center solution from Drishti-Soft gets its very own website. The website presents all the advanced capabilities of Ameyo and illustrates the successes of the product.
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Drishti-Soft implements an advanced telephony system to power a 24x7 Ambulance Service Initiative
SRIMS Emergency chooses Drishti's technology to deploy a well coordinated emergency response Ambulance service.
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Drishti powers rural voice BPO initiative for Rural Shores
Rural Shores - a multiple rural BPOs initiative in India chooses Drishti's Ameyo as the technology powering their voice-based BPO for its feature-rich and reliable platform available at a pocket-friendly cost.
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Drishti powers customer care center for Dial-an-Auto initiative
Drishti's Ameyo customer interaction management suite becomes the technology powering the customer care center for a unique Dial-an-Auto service.
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Ameyo powers critical international inbound processes for MindEye Inc BPO
MindEye Inc- a leading BPO in Bangalore, after burning hands with low-end open-sourced call center software; chooses Ameyo IPCC - the industry-leading multi-award winning IP-based Contact Center Suite from Drishti.
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Drishti launches Interactive Broadcast 2.0
Drishti-Soft enhances Voice broadcast/ call blasting capabilities of their multi-award winning Ameyo suite.
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Drishti launches Ameyo PACE - the successor to Predictive Dialing
Drishti-Soft launches a breakthrough innovation in outbound dialing solutions - Ameyo PACE. With a claim of up to 30% enhancement in business productivity, PACE promises to be the successor to your Predictive Dialer
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Drishti enables hosted deployment in Japan for multiple off-shore call center sites in Philippines
Drishti becomes the preferred technology partner to a Japan-based diversified business house to power their off-shore contact centers in Philippines with servers setup and managed from Japan.
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Spectranet partners with Drishti-Soft to offer Hosted Contact Centers on the Cloud
Spectranet and Drishti-Soft partner for hosted contact center offerings for BPOs and enterprises
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Drishti makes advancements to Web Access for easier application collaboration
Drishti-Soft makes advancements to the Ameyo Web Access API for customer management. These would enable easy & reliable integrations with third party applications.
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Drishti offers custom contact center solutions for Tier II and III regions
Drishti-Soft powers an international call center in Kerala. With this Drishti establishes affordable quality contact center solutions for Tier II and II regions in India.
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Ameyo adds business intelligence to customer service goals of Applect Learning Systems
Leading e-learning services provider Applect chooses Drishti's Ameyo contact center management suite to imply revenue generating marketing strategies.
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Drishti-Soft announces the launch of Ameyo-on-Cloud 2.0
Drishti makes significant enhancements in their hosted contact center solution Ameyo on Cloud coming up with the next version Ameyo-on-Cloud 2.0.
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Drishti's IPCC helps Contact Center to win business over competitors deploying legacy solution
Ameyo - Drishti's all-in-one IP contact center technology offering helps Transgenez BPO win a major customer process over their competitor for managing higher up-time along with ultra-fast and highly cost-effective deployment from Drishti.
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Drishti's Ameyo IPCC penetrates deeper in SME Call Center market in South India
Ameyo all-in-one communication suite becomes the preferred choice of SIVISIS Call Center Chennai for the low TCO and advanced feature set it provides.
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QDF, Philippines adopts Drishti's Ameyo Technology to manage Ofcom Regulations compliance
Quinn Data, Philippines manages a more aggressive call pacing while complying with the Ofcom regulations with a smarter solution from Drishti.
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Drishti launches Ameyo Ensure for next generation insurance selling enterprises
Drishti-Soft presents Ameyo Ensure - the smart solution for any nextgen enterprise engaged in Insurance sales.
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Drishti launches Ameyo Web Access 2.0
Drishti-Soft launches a brand new browser-based agent interface - Ameyo Web Access 2.0
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Drishti powers India's first mobile-based Infoline for farmers
Drishti-Soft implements a complex rural IVRS to enable multi-lingual info-line for farmers across India.
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Drishti's Ameyo Communication Suite Integrates with SugarCRM
Drishti-Soft integrates SugarCRM with Ameyo to provide on-demand advanced CRM technology to small, medium and large enterprises at an affordable cost.
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Drishti launches Ameyo Node Flow 2.0
Drishti-Soft presents Ameyo Node Flow 2.0 - a telco-grade IVR solution enabling creation of unified IVRs for complex call flows of varied processes.
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Ameyo helps reduce call center agent fatigue
Ameyo contact center suite reduces agent fatigue by providing pre-set agent greetings.
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Ameyo helps leading Telecom provider achieve next level in customer care
Drishti powers a multi-functional customer care unit for Beam Telecom through their full-featured CCS - Ameyo.
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Drishti empowers domestic call center to retain quality conscious clients
Drishti's Ameyo contact center suite helps Magus Customer Dialog deliver highest quality customer interactions and achieve unmatched scalability.
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Drishti redefines Contact Center Supervision and SLA monitoring with Ameyo
Drishti announced its new advanced contact center supervision and monitoring tool - a leap ahead in managing the productivity of call centers.
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Ameyo gears up outbound capabilities with highest quality CPA results
Drishti-Soft strengthens CPA capabilities of Ameyo to deliver best of the breed technology to their clients.
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Drishti reinforces commitment to education vertical; becomes communication technology partner to WLCI
Drishti-Soft becomes communication technology partners to WLC India reinforcing their commitment to education industry.
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Ken-Tech BPO now powered by Drishti's award-winning Ameyo Contact Center suite
Drishti-Soft Solutions is technology partner to Ken-Tech BPO Services, Kenya. The multi-award winning communication suite - Ameyo wins appreciation from Ken-Tech.
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Drishti participates in 2nd APPCAL & CCAM Expo 2009 held at Kuala Lumpur
Drishti-Soft Solutions - a leading contact centre software provider participated in 2nd APPCAL & CCAM Expo 2009, Malaysia.
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Drishti-Soft acquires BPO Asia (Malaysia) as a client in partnership with Microtel Technologies
Drishti's Ameyo enhances customer experience and process efficiency at Envo BPO Services, Malaysia.
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Transgenez partners with Drishti
Transgenez BPO finds Drishti's Ameyo Communication Suite a perfect fit for consolidated IT management.
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Drishti goes aggressive on Channel Development
Drishti-Soft Solutions adapts aggressive channel development strategies to capture wider markets.
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Vipin Jethi joins Drishti as Vice President (Sales)
Drishti makes an addition to the senior executive team by announcing the appointment of Vipin Jethi as VP, Sales.
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Drishti launches online forum for higher customer satisfaction
Drishti announces Customer Assistance Portal to improve customer satisfaction.
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Drishti and OutsourceSalesGroup join hands
Drishti sets foot in the North American contact center market with its award winning product Ameyo.
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Drishti and Cohesive Technologies join hands
Drishti Soft enters into a strategic partnership with Cohesive Technologies.
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Drishti launches Ameyo Care
Drishti Soft Solutions launches its customer helpdesk, Ameyo Customer Care (ACC).
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Drishti partners with Concent, Indonesia
Drishti Soft Solutions and Concent Solutions join hands in order to provide contact center solutions in Indonesia.
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Drishti and Microtel join hands, acquire the first customer in Malaysia
Drishti Soft Solutions and Microtel enter into a strategic partnership alliance to explore the Call Center market in Malaysia.
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Drishti enables phone-based ticket booking for India's largest booking portal
Drishti Soft enables phone-based movie ticket booking for nation's largest booking portal- Bookmyshow.
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Drishti recognized by established entities like Deloitte and Red Herring
Drishti becomes one of the 500 fastest-growing technology companies in Asia Pacific, according to the Deloitte Technology Fast 500 ranking & CEO survey 2008, and also one of the Red Herring finalists.
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Drishti Announces Availability of Reportika with Ameyo Communications Suite
Drishti to provide Report Designer Tool called Reportika for enterprises seeking complex reporting parameters. The tool shall be made available with the current release of Ameyo
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Drishti Soft Solutions Pvt. Ltd. wins the NASSCOM Innovation Awards 2008
Drishti Soft Solutions Pvt. Ltd has won the NASSCOM Innovation Awards 2008 in the Market Facing- Business Model & Business Process segment
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Drishti esteemed customer Motilal Oswal Securities Ltd. wins the NASSCOM-CNBC IT User Award-2008
Motilal Oswal Securities Ltd. (MOSL) has bagged this year's NASSCOM-CNBC IT User Award for outstanding use of technology to improve business productivity.
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Drishti to offer Web Callback application with DACX Ameyo
Orion Calltech, one of the largest call center training institutes in India, will be training its students on Drishti's award-winning call center software. This would help call centers in cutting down on training time
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Orion Calltech to train on Drishti's award-winning Call Center Software
Orion Calltech, one of the largest call center training institutes in India, will be training its students on Drishti's award-winning call center software. This would help call centers in cutting down on training time.
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Drishti launches DACX Ameyo - Communications suite for Contact Centers and Enterprises
Drishti launches comprehensive communications suite for emerging contact centers and enterprises. The SOA and MDA based technology platform offers Telco-grade reliability, high scalability, rapid application development, deployment flexibility along with multi-tenancy capabilities
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Drishti adds another feather in its cap - Member's Choice Award 2008
Drishti-Soft Solutions, a leading provider of customer contact management solutions for Contact Centers and Enterprises, recently recognized with Member's Choice Award 2008 for Best ACD, Best After Sales Support and Best Outbound Solution.
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Drishti brings FreePBX to India
Drishti-Soft Solutions, a leading provider of communications solutions for Contact Centers and Enterprises, offers FREE IP-PBX office phone system. The application comes with features such as auto attendant, voicemail, email integration, conferencing, call recording, IVR, presence, Day/Night, follow me, SIP/ZAP extensions, and graphical reports.
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Drishti and OneCall partner to provide communications technologies for BPO industry in Bangladesh
Drishti-Soft Solutions, a leading provider of customer contact management solutions for Contact Centers and Enterprises, partners with OneCall, Bangladesh based outsourcing services provider to offer its award-winning communications solutions to BPOs in Bangladesh.
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Drishti-Soft Solutions Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Drishti's communications suite applauded for its flexible architecture, high business availability, security, future-proof adaptability, need-based business packaging that yields quick return on investment (ROI) for Contact Centers
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Drishti reinforces its customer focus with the launch of DACX™ Customer Arena (DCA)
Launches an online customer portal as part of a constant endeavor to offer unstinted levels of support and services to its customers. Provides its customers with instant access to service details and live support statistics.
Drishti to participate in the 16th Convergence India 2008 - South Asia's largest ICT event
Drishti-Soft Solutions takes advantage of Convergence India 2008 to showcase its communications technologies for Contact Centers and Enterprises
Drishti upgrades award winning DACX™ Contact Center Suite to version 3.2
The upgraded version directed at improving profitability and efficiency of the Contact Centers. Delivers enhancements that boost
automation and makes.
Drishti announces membership alliance with NASSCOM and BPIAI
Drishti-soft solutions, a leading provider of Contact Center Solutions, recently announced its membership in the National Association of
Software and Services.
Drishti gears up to capitalize on Filipino Contact Center market growth
After the huge success of DACX™ Contact Center Suite in India, Drishti-Soft is confident of repeating the feat in Philippines Contact Center Solutions market.
Drishti's DACX™ Contact Center Suite wins the BPONews best Contact Center Solution award
DACX™ Contact Center Suite scores over competition in terms of feature set, stability, scalability, cost effectiveness, market presence and customer experiences.
Drishti partners with Call Compliance to provide integrated DNC services in DACX Suite
Drishti integrates DACX™ Suite with Teleblock DNC services provided by Call Compliance, Inc. This would enable telemarketing companies using DACX™ Suite to ensure regulatory and statutory compliance in a world governed by strictly enforced and ever-changing Do-Not-Call guidelines.
Drishti sponsors VOIPCON 2006, Philippines
After establishing its leadership in Indian SME Contact Center market, Drisht
i plans o exhibit and promote its DACX™ Suite in Philippines market at VOI
PCON 2006. The conference themed "Beyond IP Telephony & SoftPABXs", will be the
ultimate conference/exhibition for anyone involved in VoIP, Instant Messaging co
mmunications, Voice over Wifi/WiMAX and IP Telephony Applications.
CIOL: Drishti targets SMB call center mkt with DACX™
The product uses Learnsys algorithm to automatically scale the calls based on bandwidth, number of agents and connect ratio.
Drishti partners with Digium
Drishti joins hands with Digium in spreading Asterisk awareness in India. Drishti has setup a separate team of Asterisk Engineers and Developers for providing Asterisk based solution and services in India and region.
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