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We launched Fata-Fat Auto Cabs in Ludhiana. This on-demand auto service consists of a fleet of LPG-run autos managed from a centralized control room. Cohesive Technologies Pvt. Ltd., the system integrators, offered us a state-of-art unified Call Centre solution on Drishti’s Ameyo platform resulting in better customer care and increase in efficiency & productivity of our in-house operations.
Sanjay Dhanda
Managing Director
Dhanda Autoneeds
 
 
 
Links

This page contains technical resources for various Network Technologies and the Open Source initiatives in these areas.

  • Telecom Standards Organizations
    • ITU-T (http://www.itu.int)
    • IETF (http://www.ietf.org)
    • ETSI (http://www.etsi.org)
    • 3GPP (http://www.3gpp.org)
    • Parlay (http://www.parlay.org)
    • JAIN (http://java.sun.com/products/jain/)

    Tutorials

    • Voice/Data Integration Technologies
      (http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/voicdata.htm)
    • International Engineering Consortium (http://www.iec.org)
    • VoIP Tutorials (http://www.voip-info.org/)

    Open Source Initiatives

    • Open SIP - VOCAL (http://www.vovida.org)
    • Open H323 (http://www.openh323.org)
    • Asterisk (http://www.asterisk.org)

    Forums

    • A guide to call center software (http://www.callcentre.com)
    • The number One resource for CRM solutions and software
      (http://www.crm2day.com)
    • The Premier Directory of Global Outsourcing Service Providers
      (http://www.offshorexperts.com)
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