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We at Sivisis were very keen on the quality of operations. We wanted advanced supervisory controls and real-time reports to ensure maximum productivity from our call center processes. Ameyo’s supervisor dashboard became the ultimate tool for us. The interface provided bird’s eye view of agents, queues, call traffic and resources that could help us identify any breach in SLA’s and hence faster resolution of the issues. Ameyo’s reporting module was quite effective in providing us business specific reports in the format we preferred.
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| R Saravana Kumar |
| MD |
| Sivisis BPO |
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| Job Openings |
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Sr. Executive / Assistant Manager- Solution Consulting |
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Area Sales Manager - Mumbai |
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Business Development Executive |
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Sr. Business Development Executive (International Sales, Indonesia, Malaysia & Philippines) |
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Product Engineer - Gurgaon/Mumbai/Bangalore/Pune |
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