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We stress on customer retention as a defining point for business growth. For this, we needed a solution that could ensure highest quality customer interactions. Ameyo provided us the necessary technology support and intelligently mapped to our client processes.
Girish Singh
National IT Head
Magus Customer Dialog
 
 
 

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Drishti’s Ameyo is a multichannel interaction management system that focuses on experience creation. With Ameyo, organizations add the power of pro-active customer service to day-to-day business operations. The experience that travels forward is a good one and spreads through word-of-mouth bringing repeat and new business from the same customer base. 

At the core of Ameyo is the patent-pending Ameyo Development Platform that provides organizations with the agility for managing entire customer interaction cycle. The solution delivers unfailingly with uptimes of the order 99.99% and process-specific customizations on the fly. The SOA and MDA based architecture of Ameyo ensures that organizations can innovate and implement high-value business processes without worrying about technology support and costs. 

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There is an immense need for service providers to deliver value-added services in a way that manages communication needs, yet maintains proper margins and meets required customer service levels. In order to compete effectively, they must offer products and services to their customers in an integrated fashion. Being in the same domain of ICT, delivering connectivity technology, we value our alliance with Drishti, heading to our unified goal of customer service.
Aveek Roy
VP-South Asia
Patton
 
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