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Our Esteemed Clients
 
We combine deep industry and functional expertise, leading technology practices, and an advanced global delivery model, to help our clients transform their highest value business processes. Our new client process was in its pilot phase and required the technology infrastructure to be up in 2 days. Drishti’s team took the challenge and delivered a full-featured inbound solution with built-in multi-level redundancy to power this process without a blip. With a smart technology like Ameyo, we could meet the pre-defined KPIs from initial stages itself.
Dhaval Kumar Gat
Group CEO
Transgenez Solutions & Engineering Pvt. Ltd.
 
 
 

E-Commerce

Drishti’s Ameyo is a multichannel interaction management system that focuses on experience creation. With Ameyo, organizations add the power of pro-active customer service to day-to-day business operations. The experience that travels forward is a good one and spreads through word-of-mouth bringing repeat and new business from the same customer base. 

At the core of Ameyo is the patent-pending Ameyo Development Platform that provides organizations with the agility for managing entire customer interaction cycle. The solution delivers unfailingly with uptimes of the order 99.99% and process-specific customizations on the fly. The SOA and MDA based architecture of Ameyo ensures that organizations can innovate and implement high-value business processes without worrying about technology support and costs. 

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Microtel is excited by the Drishti- Microtel partnership opportunity, and strongly believes that DACX Ameyo Communications Suite will deliver strong business value through innovative unified communications technologies to Malaysian contact centers. Both Microtel and Drishti remain focused on the partnership commitment to provide innovative solutions and services that streamline communications, resulting in enhanced business processes and increased business productivity for customers across the contact centre industry in the Malaysian Region.
Mr. Tommy Ng
Director (Sales)
Microtel Technology
 
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