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With a commitment to assimilate Rural India into the knowledge economy, we aim to set up about 500 BPO centers over the next seven years, in rural towns & villages in India having a population below 20,000. The idea is to introduce rural youth to BPO opportunities and provide them employment in their own villages. Besides bringing cost effectiveness to the clients, Rural Shores ensures quality of service delivery by leveraging the best available technology.
Murali Vullaganti
CEO & Co-founder
Rural Shores
 
 
 

E-Commerce

Drishti’s Ameyo is a multichannel interaction management system that focuses on experience creation. With Ameyo, organizations add the power of pro-active customer service to day-to-day business operations. The experience that travels forward is a good one and spreads through word-of-mouth bringing repeat and new business from the same customer base. 

At the core of Ameyo is the patent-pending Ameyo Development Platform that provides organizations with the agility for managing entire customer interaction cycle. The solution delivers unfailingly with uptimes of the order 99.99% and process-specific customizations on the fly. The SOA and MDA based architecture of Ameyo ensures that organizations can innovate and implement high-value business processes without worrying about technology support and costs. 

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The call center space of Bangladesh has provided an excellent opportunity for it to gain entry into the global market. In order to strategize long term growth as well as acquire competitive edge, the contact center industry needs software solutions that can cater to the dynamic needs of the country. For this, we decided to partner with Drishti, whose communication solution, Ameyo is perfectly suited for effective addressal of the IT requirements of Bangladesh.
Mr. Mehedi Maruf
Head of Market Communication
GPIT
 
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