Ameyo maps to the complex interaction flow of WLCI. Multiple communication channels Email, Web, Chat and SMS are integrated with the voice processes for inbound student care as well as outbound prospect reach-out programs of WLC.

Drishti's Ameyo CCS powers processes of N M Tele - an outsourced international call center. Ameyo enables N M Tele to provide highest quality customer service to their clients. N M Tele could easily transition from one process to another without any loss in productivity due to the flexibility of Ameyo platform.

Drishti provides advanced Communications solutions to nation's largest movie ticket booking company to help them implement advanced voice based (Interactive Voice Response) Customer Interaction Service through process automation and Self Service functionality.

Drishti provided the complete interaction management suite from the DACX™ stable to address the client’s specific concerns and offered customized solutions as per the business requirement. The client wanted to manage Customer Interactions across various organizational functions and geographies under one System. This included the Customer Service, Franchisee Management and Investment Advisory Services.

CIAAH wanted a unique solution with a combination of Predictive Dialer capability and IVR System for broadcast dialing that could handle 2000 channels for 25 agents all over the world, with high Answering Machine Detection.

Origin's productivity increased by over 100% within 4 months of installing DACX™ Contact Center Suite, and their employee strength went up by 78%. Learnsys technology, Dynamic Call Pacing and high AMD increased efficiency of Origin's campaigns.