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We stress on customer retention as a defining point for business growth. For this, we needed a solution that could ensure highest quality customer interactions. Ameyo provided us the necessary technology support and intelligently mapped to our client processes.
Girish Singh
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Magus Customer Dialog
 
 
 
Case Study
case_study   Drishti takes technology to Rural India
 
Drishti enables the dream of taking technology to remote areas to power India's biggest Rural BPO venture - Rural Shores BPO. Ameyo's robust and reliable technology platform delivered performance, efficiency and easy management to play a crucial role in the success of the challenge of setting up a BPO in Tier 2/ 3 areas.
 
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case_study   Ameyo - the perfect solution to power domestic call center processes
 
Drishti scores on time of delivery for powering one of the top BPOs in India - Shell Transource BPO. ShellTransource chose Ameyo for their critical domestic processes and received a customized solution that mapped to their business processes in record time.
 
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case_study   Multi-site, multi-channel and multi-lingual student contact center for WLC - powered by Ameyo
 
Drishti implements a centrally manageable multi-site interaction center for Wigan & Leigh College India (WLCI). With a marketing cycle including multiple communication channels such as Phone, Email, Web, Chat, and SMS; WLC was able to consolidate and effectively handle each inbound student query and implement a highly successful student reach program via Ameyo's advanced technology platform.
 
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case_study   See how Drishti provides easy transition from one process to another to N M Teleservices
 
Drishti's Ameyo CCS powers processes of N M Tele - an outsourced international call center. Ameyo enables N M Tele to provide highest quality customer service to their clients. N M Tele could easily transition from one process to another without any loss in productivity due to the flexibility of Ameyo platform.
 
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case_study   Ameyo powers the customer care center of UAE
 
Drishti powers customer care center of Department of Transport, Abu Dhabi. Learn how the transport authority transformed their customer service with the advanced capabilities added by Ameyo.
 
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case_study   Ameyo powers the first entertainment ticketing venture of India
 
Drishti enables automation of the entire customer interaction management system for BookMyShow.com - the online ticketing interface of Bigtree Entertainment. Implementing a multi-lingual and self-updating IVR system and consolidation of all underlying business applications, Drishti took the operational efficiency of Bigtree to all new level.
 
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case_study   Ameyo powers complex financial advisory processes of MOSL
 
Drishti enables complete management of customer interactions for Motilal Oswal Securities Ltd - one of the largest financial services company in India. By centralizing the entire customer information and enabling customer profiling to help deliver specialized services to HNIs, Ameyo became the backbone of MOSL's daily operations.
 
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case_study   Learn how Drishti designed a solution with Predictive Dialer and IVR System for broadcast dialing
 
CIAAH wanted a unique solution with a combination of Predictive Dialer capability and IVR System for broadcast dialing that could handle 2000 channels for 25 agents all over the world, with high Answering Machine Detection.
 
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case_study   Drisht's Contact Center Suite raised the productivity of a 24*7 client within a short span of time
 
Origin's productivity increased by over 100% within 4 months of installing Ameyo Suite, and their employee strength went up by 78%. Learnsys technology, Dynamic Call Pacing and high AMD increased efficiency of Origin's campaigns.
 
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