See how Drishti implemented Self Service function in the phone based (IVR) ticket booking system.
Drishti provides advanced Communications solutions to nation's largest movie ticket booking company to help them implement advanced voice based (Interactive Voice Response) Customer Interaction Service through process automation and Self Service functionality.
See how Drishti catered to a complex communication model of a financial company.
Drishti provided the complete interaction management suite from the DACX™ stable to address the client’s specific concerns and offered customized solutions as per the business requirement.
The client wanted to manage Customer Interactions across various organizational functions and geographies under one System. This included the Customer Service, Franchisee Management and Investment Advisory Services.
Learn how Drishti designed a solution with Predictive Dialer and IVR System for broadcast dialing.
CIAAH wanted a unique solution with a combination of Predictive Dialer capability and IVR System for broadcast dialing that could handle 2000 channels for 25 agents all over the world, with high Answering Machine Detection.
Drisht's Contact Center Suite raised the productivity of a 24*7 client within a short span of time.
Origin's productivity increased by over 100% within 4 months of installing DACX™ Contact Center Suite, and their employee strength went up by 78%. Learnsys technology, Dynamic Call Pacing and high AMD increased efficiency of Origin's campaigns.
Customer Experience is of utmost importance in our business. We required a technology solution that could deliver good customer experience and help us attain our goal. We chose Drishti due to their competence and the way they moved to have in-depth understanding of our specific business requirements. The speed of execution from their end was superb. We are glad to have chosen Drishti
Anuragi Raman
Sr. Vice President (Business Process Excellence & IT) Motilal Oswal Securities Ltd.
Customer Experience is of utmost importance in our business. We required a technology solution that could deliver good customer experience and help us attain our goal. We chose Drishti due to their competence and the way they moved to have in-depth understanding of our specific business requirements. The speed of execution from their end was superb. We are glad to have chosen Drishti 
