Ameyo (Professional) is an all-in-one Contact Center software gives you enhanced customer satisfaction levels, low cost per contact, high contact center uptime and high revenue per customer with efficient management of workforce, customers, processes and performance parameters.

Ameyo (Standard) is all-in-one call center software with inbound, outbound and blended capabilities for native or domestic Call Centers or SMEs to run voice processes such as customer support, telemarketing and sales, collections, technical support, marketing research, helpdesk and other processes.

Drishti's inbound solution makes your customer support processes effective by maximizing First-Contact Resolution and enhancing customer satisfaction levels. The solution empowers your agents to deliver consistent user experience across multimedia channels, thereby boosting customer loyalty.

Drishti's outbound solution makes your telemarketing campaigns effective by converting more prospects into profitable customers while reducing cost per contact. The solution empowers your agents to engage more with prospects and drive and close more sales.

Drishti's blended solution empowers contact centers to efficiently manage customer relationship cycle and increase collection rates by enabling your agents to deliver personalized services to your customers while minimizing noise for your valued customers.

Ameyo IVR solution is ideal for self and assisted customer service for inbound and blended processes like customer support and collections. Equipped with a rich IVR designer tool and preintegrated with our ACD, Reporting, Unified Messaging (SMS, Chat, FAX and E-Mail) and CRM solution, the IVR module can be deployed independently or as a component.

Drishti' predictive dialer is an integral component of Ameyo - multiaward winning all-in-one communication suite. It takes care of complete automation of dialing processes and also provides a host of other productivity deterrents. It is a complete outbound solution that can be deployed as a stand-alone product, or as a part of Ameyo.

Drishti's comprehensive Voice Logging Solution is ideal for any business that demands next-gen functionality and customizability. Designed to work seamlessly with Predictive Dialer, IVR and ACD solution, it is perfect for contact centers or enterprises that need an end-to-end solution, or just a standalone voice recording solution that integrated with their current setup.

Drishti's IP-PBX is a full-featured office phone system that offers complete call processing functionality to address call management requirements of SMBs at an unbeatable price.