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Our Esteemed Clients
 
Drishti has been an excellent technology partner for us. Their solution has helped us expand our call center business while maintaining utmost service quality even with a remote server location. The intelligent features of the Contact Center Solution from Drishti could very effectively handle our highly successful telemarketing and customer support processes. We recommend it as a quality contact center solution.
Jun Cavan
Network Operations Manager
PIMSI
 
 
 

BPO & Outsourcing

Drishti’s Ameyo enables BPO's to integrate with the CRM, ERP and Workflow solutions most commonly used in the industry, Ameyo helps with multiple campaigns (inbound, outbound, multimedia), real time supervision, reports, quality control, call-recording, remote access, predictive dialling and CTI integration are some of the advanced functionalities.

Ameyo offers highly relevant features like multiple campaign management, improved productivity via outbound automated dialing, reporting and supervision functionalities and 24X7 customer service support available via multi-channel interaction media.

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We were evaluating a couple of solutions, our major concern was quality of operations with very critical internal SLAs as we operate 24 X 7. Ameyo fitted the bill seamlessly as it provided us the much needed flexibility to implement changes in our operations keeping in mind the time and cost factor. We’re glad to make the switch.
Sandheep R
VP
TransGenez
 
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