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Our Esteemed Clients
 
Being a part of rural info-line domain was a pleasure. Drishti has been the right technology partner to help us deliver the standards expected. The efficiency of IVRS implemented and its flexibility to accommodate on-going process changes has been a key attribute for us to appreciate Ameyo more.
H S Gopal
MD
GS Management
 
 
 

BPO & Outsourcing

Drishti’s Ameyo enables BPO's to integrate with the CRM, ERP and Workflow solutions most commonly used in the industry, Ameyo helps with multiple campaigns (inbound, outbound, multimedia), real time supervision, reports, quality control, call-recording, remote access, predictive dialling and CTI integration are some of the advanced functionalities.

Ameyo offers highly relevant features like multiple campaign management, improved productivity via outbound automated dialing, reporting and supervision functionalities and 24X7 customer service support available via multi-channel interaction media.

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In the past, call center owners in Indonesia had to look for multiple vendors to build a complete Customer Interaction Management System, which brought in a lot of complexity and hassles in terms of managing, running and owning a system. dministrators had to manage multiple PBX and Voice Logger boxes.
Mr. Tommy Gautama
Managing Director
Concent Solutions
 
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