About Drishti

Drishti-Soft, a brainchild of telecommunication industry professionals with rich experience and excellent academic backgrounds, has been instrumental in devising ingenious telecommunication products, solutions and services for diverse industries. Powering contact centers and enterprise communication, Drishti has catered to industries like communications, BPO & outsourcing, financial services, banking, insurance, hospitality and travel, entertainment among a host of others. At Drishti-Soft, we give our utmost while handling each and every project. Committed to exceeding the expectations of our clients, we identify the areas of their business needs. This, in conjunction with our deep domain knowledge, broad frameworks and devoted staff make that winning combination that adds value to our client's business.

Our innovative contact center and enterprise communication solutions are designed to maximum the ROI (Return on Investment) of call centers and enterprises through high up-time and low TCO (Total Cost of Ownership), along with short implementation & customization cycles. They are best-suited for any kind of contact center irrespective of size, technology (TDM or VoIP), or workforce distribution (single location or multi-location) Drishti is headquartered in Gurgaon, India and has multiple regional offices in India (Bangalore, Pune, Kolkata) & Philippines. Drishti Philippines Inc., a wholly owned subsidiary of Drishti India, was setup in Sep 2006. Besides growing at a tremendous rate, Drishti is also expanding its presence in Philippines, and aims to have regional offices in multiple countries in Europe, Africa and Americas in the near future.

Offerings

Our award-winning DACX™ Contact Center Suite has become the leading contact center solution since its inception in September, 2005. Its comprehensive inbound and outbound capabilities have helped many a contact centers and enterprises increase their productivity, customer satisfaction, and revenues. Contact Center Suite is ideal for customer support, technical support, telemarketing & sales, collections, market research, directory services, order management, and booking across all industries.

Drishti's logo

Drishti, in Sanskrit, means vision. A vision to innovate. A vision to excel. A vision to create value with the right talent onboard. As suggested by the meaning, our logo represents vision. The inner quarter circle represent eye, and the surrounding circle represents the completeness of our vision.