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Drishti-Soft: Call Center Solutions
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contact center solution
DACX™ Contact Center Suite's comprehensive Inbound, Outbound and Blended solutions are ideal for BPO, Financial Services, Banking, Insurance, Mortgage, Communications, Technology, Entertainment, Retail, Hospitality & Travel verticals. Increase your revenues and enhance customer loyalty with optimal Customer Interaction Management.  
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contact center solution
Drishti's Unified Communications Solutions offer unparalleled convergence and collaboration capabilities for enterprises enabling Voice, Video, Email, SMS, Chat and Web Interaction on a single platform. DACX™ fits well within the existing equipment thereby allowing a transition to Unified Communications with minimal investments.
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news
Drishti reinforces its customer focus with the launch of DACX™ Customer Arena (DCA)
Launches an online customer portal as part of a constant endeavor to offer unstinted levels of support and services to its customers. Provides
its customers with instant... more
Drishti to participate in the 16th Convergence India 2008
Drishti-Soft Solutions, a leading provider of communication solutions for Contact Centers and Enterprise Communications will participate
in the 16th Convergence... more
Drishti upgrades award winning DACX™ Contact Center Suite to version 3.2
The upgraded version directed at improving profitability and efficiency of the Contact Centers. Delivers enhancements that boost
automation and makes... more
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Contact Center Solutions for
Customer Support		 Contact Center Solutions for
Sales & Telemarketing		 Contact Center Solutions for
Collections
customer-support Sales and Telemarketing Collections
Exceed your customers'expectations by providing highest service quality to more customers. Sell your product or services more effectively. Increase outbound traffic and lead-customer conversion rates. Increase debt and payment collection rates for your organization, while adhering to compliance policies.
Contact Center Solutions for
Market Research		 Contact Center Solutions for
Directory Services		 Contact Center Solutions for
Order Management
ACD ACD
Enhance customer
experience with
intelligent routing &
queue management.
ACD IVR
Enhance self- and
assisted-service
with comprehensive
call flows.
ACD Predictive Dialer
Increase customer
contact with call
pacing and campaign
management.
ACD Voice Logger
Store pre compressed,
multi-format voice
records for quality and training.
ACD Reporting
Cradle-to-grave,
customized reporting
for real-time and
historical data.
ACD CRM
User-friendly, unified,
pre-integrated
interface for maximum
user efficiency.
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IVR System | Voice Recorder | Outbound Dialer | Automatic Call Distributor | Call Center Software
Call Center software- Contact Center Software| Contact Center Solution- Call Center Solution- Contact Center Technology- IP Call Center India