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Call Center Software, Contact Center Software, Contact center solutions, Call Center Solutions, Contact Center Technology, IP Contact Center
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DACX™ Contact Center Suite's comprehensive Inbound, Outbound and Blended solutions are ideal for BPO, Financial Services, Banking, Insurance, Mortgage, Communications, Technology, Entertainment, Retail, Hospitality & Travel verticals. Increase your revenues and enhance customer loyalty with optimal Customer Interaction Management. |
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Drishti's Unified Communications Solutions offer unparalleled convergence and collaboration capabilities for enterprises enabling Voice, Video, Email, SMS, Chat and Web Interaction on a single platform. DACX™ fits well within the existing equipment thereby allowing a transition to Unified Communications with minimal investments.
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Contact Center Solutions for
Customer Support |
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Contact Center Solutions for
Sales & Telemarketing |
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Contact Center Solutions for
Collections |
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| Exceed your customers'expectations by providing highest service quality to more customers. |
Sell your product or services more effectively. Increase outbound traffic and lead-customer conversion rates. |
Increase debt and payment collection rates for your organization, while adhering to compliance policies. |
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ACD
Enhance customer
experience with
intelligent routing &
queue management. |
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IVR
Enhance self- and
assisted-service
with comprehensive
call flows. |
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Predictive Dialer
Increase customer
contact with call
pacing and campaign
management. |
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Voice Logger
Store pre compressed,
multi-format voice
records for quality and training. |
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Reporting
Cradle-to-grave,
customized reporting
for real-time and
historical data. |
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CRM
User-friendly, unified,
pre-integrated
interface for maximum
user efficiency. |
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Call Center software- Contact Center Software| Contact Center Solution- Call Center Solution- Contact Center Technology- IP Call Center India |
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